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its adoption:
Member
Charles Nichols
introduced the following resolution and moved
RESOLUTION NO. 96 -166
RESOLUTION ADOPTING GOALS FOR 1996 AND 1997
WHEREAS, the City Council has met in facilitated workshops to discuss goals and
objectives for 1996 and 1997; and
WHEREAS, the goals set forth in this resolution are the result of the discussions
amongst the Council in the course of the facilitated workshops.
NOW, THEREFORE, BE IT RESOLVED by the City Council of the City of
Brooklyn Center that the following goals be and hereby are adopted as the official goals of the
City Council directing the leadership priorities for City government:
1. Goal 1: Complete comprehensive plan and associated zoning ordinances
to support causing and controlling development.
a. 1996:
Conduct public hearings
Define Council input and direction
b. 1997:
Review draft plan incorporating Council development plan
2. Goal 2: Initiate community vision and actions to attain that vision.
a. 1996:
Operate a sustainable code enforcement program throughout the
City.
b. 1997:
Review and revive code enforcement program as necessary
Meet with neighborhoods in "targeted" areas regarding
development plans
Council work sessions to be initiated on establishing
community -wide vision for the future of Brooklyn Center
3. Goal 3: Make visible the positive aspects and accomplishments of
Brooklyn Center as a community.
a. 1996:
Keep momentum up on code enforcement and provide monthly
reports to the residents
b. 1997:
Continue outreach to community organizations
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RESOLUTION NO.
96 -166
4. Goal 4: Establish community -based information service and invite
participation and positive action by citizens that will generate citizen
support for Council and administration of the City.
a. 1996:
Identify options to the City for achievement of this goal
b. 1997:
Begin implementation of approved options
5. Goal 5: Remove infrastructure impediments to the redevelopment of
Brookdale.
a. 1996:
Research funding sources and continue discussion with
Minneapolis; have staff time available for allocation to project
as required
b. 1997:
Continue process in 1997 if necessary, and as required
6. Goal 6: Develop a Five -Year Financial Plan for the City of Brooklyn
Center.
a. 1996:
Identify and inform Council and citizens on current financial
status of City
Plan for 1997
b. 1997:
Complete evaluation of 1996 plan and improve and update
planning process to continue as a five -year plan (the plan will be
updated annually for the next five years)
7. Goal 7: Adopt a comprehensive development plan for the City of Brooklyn
Center which addresses, at a minimum, the following:
Housing
Riverwood
Redevelopment
53rd
Transportation opportunities
a. 1996:
Identify status of the subcategories identified in the goal and
identify other areas which need to be included in the
comprehensive development plan
1
1
RESOLUTION NO, 96 -166
8. Goal 8: Establish methods to evaluate /assess municipal operations and the
benefits derived from the City's interactions with other entities and
associations.
a. 1996:
Identify City involvement in various agencies and activities to
determine cost benefit derived for the City
Bring forth a municipal operations evaluation/assessment
procedure and schedule various City operations for
evaluation/assessment after the procedure has been approved by
the City Council
b. 1997:
Continue the process for the evaluation of municipal operations
and establish a process for the evaluation of the performance of
boards and commissions
August 26, 1996
Date
ATTEST: ZL MX /</KAA±AgbX
City Clerk
Identify funding sources from the five -year financial plan
Submit proposed priorities
Complete analysis of the financial implications of each proposed
item contained in the comprehensive plan
Submit proposed priorities to Council for approval
b. 1997:
Implementation and extension of the comprehensive plan and
planning process
Q Mayor
The motion for the adoption of the foregoing resolution was duly seconded by member
Kristen Mann
and upon vote being taken thereon, the following voted in favor thereof:
Myrna Kragness, Kathleen Carmody, Debra Hilstrom, Kristen Mann, and Charles Nichols;
and the following voted against the same: none,
whereupon said resolution was declared duly passed and adopted.
I
COMP�NY
CITY OF BROOKLYN CENTER,
MINNESOTA
CITY COUNCIL/CITY MANAGER TEAM-BUILDING
AND LEADERSHIP WORKSHOP
SUMMARY REPORT OF KEY CONCLUSIONS AND FINDINGS
PREPARED BY
CARL H. NEU, JR.
APRIL 30, 1996
Pro-Med Health Care Management Division
Government Leadership Division Phone: 303/986-8487
General Management Systems Division Fax: 303/986-0223
8169 West Baker Avenue Lakewood, Colorado 80227 Mailin A ddress: P.O. Box 36308 Lakewood, Colorado 80236
I
CITY COUNCIL/CITY MANAGER TEAM-BUILDING
AND LEADERSHIP WORKSHOP
SUMMARY REPORT OF KEY CONCLUSIONS AND FINDINGS
I. INTRODUCTION
On April 27, 1996, the five-member City Council and City Manager of the City of
I Brooklyn Center held a one-day City Council/City Manager Team-Building and
Leadership Workshop. The primary emphasis of this workshop was to increase
the teamwork and leadership effectiveness of the governing body and to create
a framework for a subsequent goal-setting workshop in which the governing body
would establish long-term leadership priorities and directions for the community.
II. KEY ACTIVITIES AND CONCLUSIONS
A. Review of Council Performance Factors
After a short orientation conducted by the Consultant on municipal
leadership concepts, the participants examined the following areas:
Review of Council meetings and governing body effectiveness
Conflict resolution processes and styles
Factors the Council wishes to address relative to its future
pertormance
1. Review of Council Meetings and Governing Body Effectiveness
The participants, using the two forms contained in Appendix A,
concluded the following:
a. Overall, Council meetings were seen as generally productive
and effective relative to the twelve factors examined in the
Council Meeting Status Checklist.
b. With regard to the eight items examined in the City Council
Report Card, the following general conclusions were reached:
The Council frequently is affected by "special interests"
within the community which try to influence its
decisions and performance.
There is a tendency within the governing body to
micromanage administrative elements and issues
within the City.
The working relationship between the Council and the
City Manager is seen as improving greatly. Although,
there remain some concerns about the administrative
I staff immediately below the City Manager level.
There is a desire within Council among the members
to emphasize the sharing of relevant information with
each other about issues before the Council and to
establi
sh o ortunities for this information sharin at
PP J
regular Council meetings and special work sessions.
There is a need for Council to establish clear direction
for each of the City's boards and commissions so that
each appreciates its role and charge as defined by the
City Council.
2. Identification of those items that Council is seen as doing "well" and
those areas where "improvements" are needed.
The participants were divided into two subgroups and asked to
identify those things that they felt the Council did well and those
areas where improvements could be made to the benefit of Council
performance and effectiveness.
a. Observations of Group 1
Areas where improvements
Things Council does well could be made
Meetings are short and Communications and the
cordial sharing of information
within the Council
Council represents Establishing rules for the
constituents well and conduct and format of
responds to constituent meetings
needs
Council is open to Focusing on the "big
setting policy picture" and avoiding
microfocuses that tend
to bog the Council down
in little details
Communication with the
public on what is being
done by the Council and
the City
2
b. Observations of Group 2
Areas where improvements
Things Council Does Well could be made
Resolution of code Conflict resolution
enforcement problems
Staying on track at Publicizing positively
meetings Council issues
Making effective use of Publicizing the "good" of
outside resources the City
Continuing to improve Bench marking and
citizen participation on adopting ideas from
the commissions other cities that could be
applied within Brooklyn
Center
Not enough leveraging
of the relationship with
Minneapolis
3. Identification of Issues/Factors Working FOR and AGAINST Council
Performance Effectiveness
The two subgroups were then asked to conduct a force field
analysis of factors working for and against effective Council
performance.
a. Observations of Group 1
FOR AGAINST
Shared goals Local politics and special interest
groups
Desire to improve the City Differences of philosophies among
Council members
Council-Staff relationships Slow or absent resolution of
are improving conflict
Manageable financial status
Citizens' comfort level at
Council meetings
3
Inviting atmosphere
established for our youth:
scouts
civic classes
awards from HR
and RC
Council members work on
commissions and other
external organizations
b. Observations of Group 2
FOR AGAINST
Positive perceptions of Political/special interest
the community and groups that try to affect
Council Council
Motivated Council: Perceptions that various
positive citizens have of:
orientation the Council
genuineness crime within the
not self- City
interested property
Consistency in: Uncertainty about
voting Brookdale
direction to staff
Aging infrastructure and
demographics of the City
Past spending habits of
the City
4. Ot
her Observations
made by the Participants
Following the discussions of the above-listed items, four additional
general observations were made by the participants:
The Council needs to assertively reestablish its leadership vis
a vis special/political interest groups of the City.
There is a need to improve coordination between the City
Council and the various boards and commissions.
Various administrative processes need to be reviewed and
streamlined to ensure the most effective use of resources.
4
B. Conflict Resolution Processes and Styles
Conflict resolution is a factor common to all human relationships and work
groups including City Councils and Council-Staff teams. The participants
reviewed an essay on the conflict management process and then
completed the Thomas Kilmann Conflict Mode Instrument which allows
individuals to assess their personal conflict resolution tendencies. The
results from the Thomas Kilmann Conflict Mode Instrument were provided
to each individual at the conference for their personal review of their
conflict handling styles.
Descriptive material regarding each of the five behavioral options available
in conflict resolution and interpretation of individual scores are contained
in the participant workbooks and the reading materials incorporated into
the Thomas Kilmann Conflict Mode Instrument.
C. Factors the Council Wishes to Address Relative to its Future Performance
The participants in the latter part of the workshop examined a number of
issues outlined below:
1. Manager evaluation process and response of the City Council to the
Charter Commission.
The Council's response includes four elements:
a. Expectations guiding the Manager's performance for the first
six months.
The Council decided that during the first six months in his
position, the new City Manager was to emphasize the
following;
The bud et rocess and all factors related to it
9 P
Code enforcement
Public facilities
Becoming acclimated to the City.
b. Establishing long-term goals for the City
In a subsequent workshop to be scheduled for the month of
May or June, the City Council will establish long-term goals
for the City of Brooklyn Center following the twelve-step
municipal goal-setting process outlined in Appendix B.
5
c. First City Manager evaluation
Per the City's contract with the City Manager, first evaluation
is to be completed by the end of June.
d. Term of contract and time for City Manager evaluation
The City Manager's contract is indefinite. Council, however,
concluded that it would like to review the contract annually
for the period of January 1 through December 31 st of each
year. Council also wishes to conduct the City Manager's
performance review during the month of September and
establish the City Manager's salary that will take effect at the
following January.
2. Rules and Procedures Governing Council Meetings
The participants concluded the following relative to rules and
procedures governing Council meetings:
a. The Council will follow Roberts Rules of Order for the conduct
of its meetings.
b. Council would seek the guidance of a parliamentarian on
conducting meetings effectively following Roberts Rules of
Order.
c. A Council-driven agenda will be established for at least some
of the work sessions (Council members will have input into
establishing the agenda).
d. Council will notify residents of the Rules of Order to be
followed at various meetings by reviewing these rules at the
beginning of the meeting either verbally or in writing with the
attendees.
3. Major Accomplishments/Tasks that the Council wishes to achieve
during the remainder of 1996.
The following items were identified:
Complete the goal-setting process mentioned above
Achieve improvements in parliamentary procedures for the
conduct of ineetings
Become involved earlier in the budget establishing process
6
Establish future planning horizons of five years for decision
making
Work constructively to resolve conflict that occurs within the
group.
4. What Does Council Wish to Achieve Relative to Boards and
Commissions
The following conclusions were established:
City Council should review its relationship with each board
and commission and prepare to meet with each board and
commission individually..
Schedule individual meetings with each board and
commission between now and February, 1997. During these
meetings, the mission, structure, and relationship with the
City Council of each board and commission will be examined
and discussed.
Each board and commission will be asked to establish and
present to City Council a definite work program governing its
activities.
City Council will approve each board and commission's work
program before it is to be implemented by that board or
commission.
5. Examination of roles of the Mayor, Council Members, and City
Manager
Role consists of two primary elements:
Function
Pertormance (behavior of the incumbent)
Function is the formal description of the duties and responsibilities
assigned to the position irrespective of incumbency. Performance
has to do with how an incumbent in that position carries out those
roles and responsibilities through his/her behavior.
7
a. Role of the Mayor
Function Performance
City representative to the Attendance at functions
community and other and meetings
organizations
Facilitator of Council Control the flow and
meetings order of ineetings and
ensure compliance with
standard rules and
policies
Educator of the Provides appropriate
community facts and information
b. Role of Council Members
Function Performance
Provide direction and Annual review of
guidance to City Manager and provision
Manager of specific directions
Set Policy Annual and semiannual
retreats and follow-up
that focus on City
direction and purpose
and policies necessary
for the achievement of
both.
Establish vision for the Ask where and what you
City want the community to
be.
Act as a group Out in the community,
use the word "we" when
making references to the
Council
Focus on important No "cheap" votes
issues
Share information Work sessions and
liaison reports
Be ambassador for the Represent City in various
City forums.
8
c. Role of the City Manager
Function Performance
Administer City Carry out Council
direction and policy and
coordinate both with
staff
Be an information source Provide timely
to the City Council information to the City
Council
Assist City Council in Provide information and
formulation of policy insights necessary to
provide this assistance
to Council
Be an ambassador of Represent the City
Brooklyn Center Council's policy
6. Next Steps (Follow-up to the April 27 meeting)
The Council defined the following next steps in follow-up to the April 27 meeting:
a. Establish a five-year perspective and goals for the City
b. Continue to work on items listed above.
9
COMPt�NY
CITY OF BROOKLYN CENTER,
MINNESOTA
CITY COUNCIL/CITY MANAGER TEAM-BUILDING
AND LEADERSHIP WORKSHOP:
VISIONING AND GOAL-SETTING WORKSHOP
CONDUCTED ON
MAY 30, 1996
SUMMARY REPORT OF KEY CONCLUSIONS AND FINDINGS
PREPARED BY
CARL H. NEU, JR.
JUNE 12, 1996
Pro-Med Health Care Management Division
Government Leadership Division Phone: 303/986-8487
General Management Systems Division Fax: 303/986-0223
8169 West Baker Avenue Lakewood, Colorado 80227 Mailing Address: P.O. Box 36308 Lakewood, Colorado 80236
CITY COUNCIL/CITY MANAGER TEAM-BUILDING
AND LEADERSHIP WORKSHOP:
VISIONING AND GOAL-SETTING WORKSHOP
CONDUCTED ON MAY 30, 1996
SUMMARY REPORT OF KEY CONCLUSIONS AND FINDINGS
I. INTRODUCTION
On April 30, 1996, the five member City Council and City Manager of the City of
Brooklyn Center conducted a sequel one-day workshop following the Team-
Building and Leadership Workshop conducted on April 27. The purpose of this
latter workshop was to continue the process and establish a vision and goals for
the City.
II. KEY ACTtVITIES AND CONCLUStONS
A. The Visioning Process
As presented in the opening remarks for the workshop, the strategic
thinking and goal setting are rooted in a basic vision defining a desired
future for the community at a specified date in the future. Once the visions
have been created, the participants share their respective visions and
determine what are the elements that are common to a majority of the
vision (consensus points) and where are there areas of significant
disagreement (points of divergence). The next step then is to determine
what are the critical strategic factors and issues that will have
e�ctraordinarily strong influence over the future of its community (destiny
shapers). Finally, the participants then formulate long-term goals (3-5 year
horizon) and specific pertormance objectives for addressing these critical
issues and achieving the community's desired future. A copy of a 12-Step
Municipal Leadership Process articulating these concepts is included as
Appendix A to this report.
B. Consensus Points
The following items were determined to be themes or concepts included
in a majority of the visions presented by the Council Members and the City
Manager:
1. Neighborhood "unique features" such as trees, etc.
2. Retention and expansion of green space throughout the City.
1
3. Housing diversity:
Income
Ages
Ethnic mix
4. Commercial development:
Expanded
Focused in specific areas throughout the City
5. Urban village neighborhoods (moldable uses included in
neighborhoods such as shopping, offices, etc., which allow the
neighborhoods to have a degree of self-sufficiency and
conveniences for the occupants)
6. Transportation and personal mobility features
7. Brooklyn Boulevard is a"focal point" for the City
8. Highway 694 is an asset for the City and there will be increased
utilization of this asset
9. Population doesn't expand significantty over the next 10-year
horizon. In fact, it may decrease slightly because of "purposeful"
policies adopted by the Council which will change demographic
trends. (If we, the City, do nothing, population surely will increase)
10. Housing:
Promote construction of "selected" senior housing facilities in
specific locations
Reduce number of apartments by redefining the City's
standards and codes pertaining to apartments
11. Improve aesthetics/look of Brooklyn Center through code
enforcement
y 2. Better use of natural amenities such as lakes and rivers
13. Create an understanding of the "reality" of Brooklyn Center
throughout the metropolitan area (this is seen as an image and
reputation issue for the City)
14. Integration of recreational facilities that bring diverse populations
together plus meeting their recreational needs
2
15. Brookdale what will it evolve into to meet the needs for the year
2000 to 2010? Brookdale is seen as an asset to the City, a"place
marker" and as a center of the City. It is necessary to find uses that
are acceptable to the community and to the market, while remaining
sensitive to the fact that Brookdale is the center of the community.
16. Curbs and gutters
C. Points of Divergence
The following areas represent points where there were significant
differences among the visions presented by the Council members and the
City Manager:
1. Senior housing
2. Impact of technology on the community:
Transportation
Home work (increase in the number of people who work/tele-
commute from home)
3. Role of City in senior housing and economic issues (the extent to
which the City should provide subsidies, concessions, etc.)
D. Critical Strategic Issues and Performance Factors
Critical strategic issues and performance factors are seen as those
fundamental issues that will have extraordinary influence over the future of
the community and its eventual destiny. The purpose for the identification
of these issues is to ensure that the governing body of the City exercises,
to the fullest extent possible, decisive leadership over these issues and the
direction they take in affecting the future of the City. The following critical
strategic issues were identified:
1. Consistency and adequacy of funding sources to meet future
community needs
2. Community support and buy-in for the Council's vision and required
actions for the achievement of that vision
3. Intergovernmental cooperation/permission (the City needs to avoid
being co-opted by other entities such as the State and the County)
4. Housing tax base; is it sufficient to fund City needs or does the City
need to diversify its tax base for future expanded revenues
3
5. Redevelopment direction of Brookdale
6. Dealing with and appreciating the impacts and consequences of
changing technology, work styles, and life styles on the future of the
community (staying in touch with the vision and changing realities
that emerge)
7. Planning and codes to cause and control development as the City
wishes it to occur in the future
8. Defining and remaking Brooklyn Center's image within the
metropolitan area
9. Dealing -with potential crime impacts that could affect the City's
future and its desirability as a place to live and do business
10. Transportation
E. Proposed Goals
Goals are statements of leadership direction and priority that will guide
decision making and resource allocation for the community toward the
achievement of its desired future. The goals act as the basis for
developing annualized specific performance objectives and budget
allocations. Each member of the Council and the City Manager were asked
to develop up to six proposed goals that would address the critical
performance issues necessary for attainment of the City's desired future as
presented in the vision presentations. After the proposed goals were
formulated, each Council member and the City Manager was asked to
identify his/her top priority goals. The number of individuals selecting each
of the goal statements listed below as his/her top priority is included in
parenthesis after the goal statement.
The following goals were proposed:
1. Complete comprehensive plan and associated zoning ordinances to
support causing and controlling development. (Council members
4; City Manager 1)
2. Initiate community vision and actions to attain that vision. (Council
Members 4; City Manager 1)
3. Make visible the positive aspects and accomplishments of Brooklyn
Center as a community. (Council Members 5; City Manager 0)
4. Establish community-based information service and invite
participation and positive action by citizens that will generate citizen
4
support for Council and administration of the City. (Council
members 3; City Manager 0)
5. Remove infrastructure impediments to the redevelopment of
Brookdale. (Council members 4; City Manager 0)
6. Develop a 5-Year Financial Plan for the City of Brooklyn Center.
(City Council 5; City Manager 1)
7. Adopt a comprehensive development plan for the City of Brooklyn
Center which addresses, at a minimum, the following:
Housing
Riverwood
Redevelopment
53rd
Transportation opportunities
(Council members 5; City Manager 1)
8. Establish methods to evaluate/assess municipal operations and the
benefits derived from the City's interactions with other entities and
associations.
Each of the goals listed above was supported as high priority by a
majority of the Council members.
F. Specific Objectives for Selected Goals for the Remainder of 1996 and for
1997
The Council members were asked to identify an initial set of proposed
annualized objectives for each goal. These objectives were to apply to the
remainder of 1996 and 1997.
1. Goal 1: Complete comprehensive plan and associated zoning
ordinances to support causing and controlling development.
a. 1996:
Conduct public hearings
Define Council input and direction
b. 1997:
Review draft plan incorporating Council development
plan
5
2. Goal 2: Initiate community vision and actions to attain that vision.
I
a. 1996:
Operate a sustainable code enforcement program
throughout the City.
b. 1997:
Review and revive code enforcement program as
necessary
Meet with neighborhoods in "targeted" areas regarding
development plans
Council work sessions to be initiated on establishing
community-wide vision for the future of Brooklyn
Center
3. Goal 3: Make visible the positive aspects and accomplishments of
Brooklyn Center as a community.
a. 1996:
Keep momentum up on code enforcement and
provide monthly reports to the residents
b. 1997:
Continue outreach to community organizations
4. Goal 4: Establish community-based information service and invite
participation and positive action by citizens that will generate citizen
support for Council and administration of the City.
a. 1996:
Identify options available to the City for achievement of
this goal
b. 1997:
Begin implementation of approved options
I 5. Goal 5: Remove infrastructure impediments to the redevelopment
of Brookdale.
6
a. 1996:
Research funding sources and continue discussion
with Minneapolis; have staff time available for
allocation to project as required
b. 1997:
Continue process in 1997 if necessary, and as
required
6. Goal 6: Develop a 5-Year Financial Plan for the City of Brooklyn
Center.
a. 1996:
Identify and inform Council and citizens on current
financial status of City
Plan for 1997
b. 1997:
Complete evaluation of 1996 plan and improve and
update planning process to continue as a 5-year plan
(the plan will be updated annually for the next 5 years)
7. Goal 7: Adopt a comprehensive development plan for the City of
Brooklyn Center which addresses, at a minimum, the folfowing:
Housing
Riverwood
Redevelopment
53rd
Transportation opportunities
a. 1996:
Identify status of the subcategories identified in the
goal and identify other areas which need to be
included in the comprehensive development plan
Identify funding sources from the 5-year financial plan
Submit proposed priorities
Complete analysis of the financial implications of each
7
I
proposed item contained in the comprehensive plan
Submit proposed priorities to Council for approval
b. 1997:
Implementation and extension of the comprehensive
plan and planning process
8. Goal 8: Establish methods to evaluate/assess municipal operations
and the benefits derived from the City's interactions with other
entities and associations.
a. 1996:
Identify City involvement in various agencies and
activities to determine cost-benefit derived for the City
Bring forth a municipal operations evaluation/
assessment procedure and schedule various City
operations for evaluation/assessment after the
procedure has been approved by the City Council
b. 1997:
Continue the process for the evaluation of municipal
operations and establish a process for the evaluation
of the performance of boards and commissions
III. RECOMMENDATIONS
The following recommendations are made for the Council's consideration:
a. The goal statements should be refined and adopted by resolution as the
official goals directing the leadership priorities of the City of Brooklyn
Center and its Council.
b. The staff should present to the Council Management Action Plans (MAPs)
for 1996 and 1997 for review and approval. These Management Action
Plans (MAPs) should be updated annually with Council approval.
c. Council should select a community visioning process it wishes to pursue
that will bring extended citizen participation into the process.
d. Council should revisit its goals and Management Action Plans (MAPs) on
at least an annual basis to insure their currency and to make necessary
revisions.
8