HomeMy WebLinkAbout1992 02-19 CTFMMINUTES OF THE PROCEEDINGS OF THE
AD HOC CITY COMMUNICATIONS TASK FORCE
FOR THE CITY OF BROOKLYN CENTER IN THE
COUNTY OF HENNEPIN AND THE STATE OF MINNESOTA
REGULAR SESSION
FEBRUARY 19, 1992
CITY HALL
CALL TO ORDER
Chairperson Capshaw called the meeting of the communications task
force to order at 7:07 p.m.
ROLL CALL
Chairperson Capshaw, Members Warner, Andrewjeski, Benjamin, and
Brandvold. Also present were Mayor Todd Paulson; Personnel
Coordinator Geralyn Barone, staff assistant and recording
secretary; and guest Dan Reiva.
Members Keehr, and Pfann were absent from this evening's meeting.
Member Miller arrived at 7:20 p.m.
APPROVAL OF MINUTES - JANUARY 29, 1992
There was a motion by Member Warner and seconded by Member
Andrewjeski to approve the minutes of the January 29, 1992,
communications task force meeting. The motion passed.
OTHER BUSINESS
Chairperson Capshaw recognized Mr. Reiva, who said he recently
forwarded to Mayor Paulson some proposals regarding use of cable
television. Mayor Paulson noted Mr. Reiva appeared before the city
council at its public hearing on cable casting city council
meetings. Mayor Paulson distributed to the task force members a
copy of the letter to him from Mr. Reiva dated February 18, 1992.
Mr. Reiva said there are four basic ideas in his letter that
require some fleshing out before being finalized; however, the
letter provides some parameters for discussion. Mr. Reiva said it
would be good for the City to clarify the type of programming it
wants, have a consultant assist in determining programming
objectives, and then determine the equipment needed to support
these objectives. He noted the town meetings could be covered for
about $1,500 per meeting.
Chairperson Capshaw asked what the purpose of the documentary item
would be, and Mr. Reiva said the end result would be a production
rather than live taping. The town meetings would be edited, and
post-production would result in a more watchable program that could
be replayed over and over again. Mayor Paulson said if the
communications coordinator could help set up the town meetings,
people could watch and expect the meetings to be on the air and the
process could be refined as time passes. Member Brandvold said the
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town meetings would be valuable if edited. She asked if city
council meetings are replayed on cable television in an unedited
version, and Barone said they are. Member Brandvold asked Mr.
Reiva if he is suggesting editing city council meetings, and Mr.
Reiva said he is not. He noted these are best left unedited
because it becomes a political issue of what gets edited and what
does not. Mr. Reiva said a summary program with the highlights of
the council meetings could be produced, but this would be in
addition to the full unedited version of the council meetings
running on cable television. He noted the town meetings with
public hearings could be edited. Mayor Paulson suggested a lot of
good input on these issues can be obtained at a public hearing.
Member Miller arrived at 7:20 p.m.
Chairperson Capshaw asked Mr. Reiva what costs are included in his
third proposal to install closed circuit television cameras in the
council chambers for cable casting meetings at a cost of around
$28,000. Mr. Reiva said these are purchase price startup costs
with a system that is geared to only one operator.
Chairperson Capshaw asked Mr. Reiva to further describe the video
disk system described in his fourth proposal. Mr. Reiva said this
state-of-the-art proposal, now part of a pilot project in
Bloomington, puts all of the City's video programs and character
generated pages on an interactive medium called a video disk.
Viewers can call up on the telephone and select a topic they wish
to watch. He noted everyone sees the selections over the entire
cable system, but there is a four to five minute limit per person
and information is presented in ninety second infomercials. There
is a $30,000 pricetag for equipment and production costs. Mr.
Reiva noted topics could be handled by rolling video, still
pictures like a slide show, or videographics. He added not
everything is a video production.
Chairperson Capshaw asked if the City defined the information it
wants to communicate, how long would it take to get the video disk
up and running. Mr. Reiva said it would take approximately three
months. Member Brandvold asked how much it would cost to add
additional programs. Mr. Reiva said if you want to add programs,
a new disk costs $500; therefore, it is essential to have upfront
planning. He added an auxiliary could be used for unexpected
updates by using a VCR hooked into the system which could be
programmed for the VCR to play when special updates are selected.
He added this technology does have some inflexibility by making it
expensive to add items.
Member Brandvold gave an example of work being done by the Earle
Brown Neighborhood committee and asked Mr. Reiva if all of the
housing information could be placed on one disk. Chairperson
Capshaw said housing would be part of the total disk, with other
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information on the same disk. Mr. Reiva said the disk is an
encyclopedia of all the information you think people want to know.
Member Benjamin asked what channel this would be played on, and Mr.
Reiva said Bloomington has two channels, one for city council
meetings and the other for video disk programming.
Chairperson Capshaw thanked Mr. Reiva for coming to this evening's
meeting and said the task force appreciates the opportunity to hear
about this information.
COMMUNICATIONS COORDINATOR POSITION
Chairperson Capshaw said the task force has discussed the
communications position in the context of recommendations in the
Coleman & Christison communications audit, and Mayor Paulson has
prepared information regarding the communication position.
Chairperson Capshaw said at the last meeting, the task force
decided to use the position descriptions for communications
positions from the cities of Brooklyn Park and Minnetonka as a
basis to establish Brooklyn Center's description. He suggested the
task force needs to think of this position in terms of the goals it
has developed with the three components of information,
involvement, and identity. He added the task force should also
consider the way in which the position will include marketing,
promotion responsibilities, and volunteer coordination
responsibilities. Chairperson Capshaw noted one of the goals is
for this position to assist in drawing people into participating in
City activities. Member Brandvold asked if both Brooklyn Park and
Minnetonka's positions are full-time, and Barone responded
affirmatively. Member Benjamin noted this is a major position in
any company or business.
Chairperson Capshaw said the task force should look at ideally what
should the position look like and how it will be paid for. He
suggested walking through the combined description and making
suggestions to amend it. Member Benjamin noted the money question
is still an issue, because not only will money be spent on the
position, but money will be spent on things this person will be
doing. Chairperson Capshaw noted that Councilmember Cohen has
suggested the position might be set up as part-time.
The task force proceeded to review the position description, first
discussing the primary objective of the position. Mayor Paulson
noted his interest in this position and said it is important how
this person relates to the city council, staff, and the public. He
said this person needs to be a free floating agent. He noted one
of the problems he sees in the city is that everything has to go
through the city manager's office, and he would like to free up the
city manager to look at the big picture of things going on in the
city rather than funneling everything through the city manager. He
suggested this staff person should be able to be free floating,
acting as an ombudsman. He added this position would need to be
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accountable to the city manager, but he would like to go directly
to this person. Barone briefly reviewed for the task force the
city's charter that establishes a council-manager form of
government.
The task force made some amendments to the position objective used
in the Brooklyn Park position description. The task force
proceeded to review the responsibilities of the position, using the
combined description generated from the Brooklyn Park and
Minnetonka descriptions and made changes to fit the needs of
Brooklyn Center.
Mayor Paulson said he would like someone to assist in keeping the
advisory commissions memberships up-to-date. Barone explained how
the staff liaisons to the various advisory commissions keep track
of any vacancies, inform the council of these vacancies, and assist
in notifying prospective residents to participate on the
commissions. Chairperson Capshaw asked how people have become
involved with the Earle Brown neighborhood group. Member Brandvold
said neighborhood groups were formed years ago, and the group for
her neighborhood was formed from this group. Barone explained the
neighborhood advisory groups are established throughout the city,
and have been primarily used for issues relating to planning and
zoning. She added the neighborhood advisory groups were also used
to solicit input during the 1980 park bond project. Member
Brandvold said the Earle Brown neighborhood group has found its
newsletter to be well received.
Mayor Paulson said if the City enters into a new dynamic of getting
people involved, it would be nice to have a person to coordinate
this involvement. He gave an example of a reforestation plan,
where the City has put an ordinance in place. He suggested an
urban forest league could be created to get volunteers involved and
develop a newsletter. He said the communications person could make
sure all these types of groups are coordinated. There was
discussion regarding the volunteer coordination component of the
position description. Mayor Paulson suggested the position
description be established as very inclusive, and then the
strengths of the person hired could be matched with the needs of
the City to further refine the job duties. Chairperson Capshaw
expressed concerns about diffusing the description too much to
detract from the main position objective. There was discussion
regarding "How are We Doing" forms that the City has used in its
various departments to solicit input from residents. Barone said
the recreation department is an example of one area where the City
has received input from the public using this format.
Mayor Paulson said if a resident calls the City with a concern, he
would like to see a system where a form can be used to describe the
problem and record all the pertinent information related to the
concern. A copy of the form could be kept for further reference.
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Member Miller suggested the communications person could design this
form. Barone proceeded to describe the City's pilot project of a
customer response system, which is a database system established by
the City to track the types of concerns Mayor Paulson has noted.
She added this is a very new program for the City and is being used
on a limited basis at the outset.
Member Warner suggested the desktop publishing duties described in
the responsibilities should be included in the qualifications
section instead. Member Brandvold said with regard to
qualifications, she feels the Minnetonka language is best with
regard to education and experience.
Chairperson Capshaw suggested adding a separate section describing
marketing responsibilities which could identify what the City has
to offer, spell it out, capture it, and put it out to the public in
a positive sense. After some discussion, the task force agreed
this person could act as a marketing liaison with the Tourism
Bureau, the Chamber of Commerce, and the Earle Brown Heritage
Center. Chairperson Capshaw suggested updating to the City logo
could be part of the marketing responsibilities. Member Brandvold
suggested the City could capitalize on Earle Brown Days and the
Earle Brown Heritage Center to assist in presenting a positive
identity for Brooklyn Center. Member Benjamin pointed out there is
a minimal advertising budget for Earle Brown Days.
Member Warner suggested the section regarding assisting departments
in the development of internal communication training need not be
included in this description, and the task force members agreed.
The task force discussed the general administrative support section
of the responsibilities and noted the mayor should be included in
the section where the communications coordinator would assist the
city manager, council members, and department heads in research and
preparation of reports. Mayor Paulson said this would be very
helpful for him to have assistance in researching and preparing
written or oral reports. He added he would also like someone to
assist in coordinating his schedule. Member Warner suggested this
would be another part-time position that the mayor should think
about, because she feels the responsibility for coordinating the
mayor's schedule could be very time consuming. Member Miller
suggested this person could look at ways to improve scheduling done
in the City. Mayor Paulson suggested it would be helpful for him
to have someone assist in his scheduling, particularly when groups
come into the City, such as to the Earle Brown Heritage Center, and
he could make a presentation on behalf of the City. He noted he
enjoys doing this, but it would be helpful to have someone assist
him in his scheduling. Chairperson Capshaw asked how this has been
handled, and Barone noted the former mayor handled all of his own
scheduling. She added Mayor Paulson is not always at city hall
during his scheduled office hours, and it would be helpful for
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staff to know his schedule so employees could better respond to
inquiries on when the mayor is available.
Barone suggested the position description can be put in the format
of other City position descriptions. She will separate out a
knowledge, skills, and abilities section from the qualifications.
Member Benjamin asked Mayor Paulson what his timetable on this is,
and Mayor Paulson said if the task force is comfortable with the
changes it has made to the description this evening, he would
suggest passing it to the city council as soon as possible for the
council to review it and make any changes to it.
Mayor Paulson said he would like to see this person be equal to a
department head so the city council could be brought in on the
recruitment and hiring of this person as provided for in the city
charter. Mayor Paulson urged the task force to forward the
position description to the city council for its review on
February 24, 1992. After some discussion on how best to handle the
draft version of the position description and get input from the
task force, it was agreed that Barone would work with Chairperson
Capshaw to make the changes and include a rough draft of the
position description with the city council's agenda packet for
February 24.
NEXT TASK FORCE MEETING
The next meeting of the ad hoc city communications task force is
i scheduled for March 18, 1992, at 7 p.m. Chairperson Capshaw
suggested the task force could work on planning for a public
hearing at this time.
ADJOURNMENT
The Brooklyn Center ad hoc city communications task force adjourned
at 9 p.m.
Respectfully submitted,
Geralyn R. Barone
Recording Secretary
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