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HomeMy WebLinkAbout2026 03-09 CCP WORKCOUNCIL/EDA WORK SESSION MEETING City Hall Council Chambers March 9, 2026 AGENDA 1.Active Discussion Items a.Rental License Program Changes City Council to review proposed ordinance changes to the Chapter 12 of the City Code of Ordinances regarding the rental licensing program and make recommendations on additional changes or considerations prior to City staff initiating the ordinance amendment process. b.City-Wide Water Meter Changeout Plan: Policy Decision Discussion 2.Adjournment Page 1 of 45 Council Regular Meeting DATE: 3/9/2026 TO: Council/EDA Work Session FROM: Xiong Thao, Housing and Community Standards Manager THROUGH: Ginny McIntosh, Planning Manager BY: Shannon Pettit, City Clerk SUBJECT: Rental License Program Changes Requested Council Action: City Council to review proposed ordinance changes to the Chapter 12 of the City Code of Ordinances regarding the rental licensing program and make recommendations on additional changes or considerations prior to City staff initiating the ordinance amendment process. Background: At the January 12, 2026, work study session, staff brought forward recommended changes to City Council for consideration. Community Development staff prepared a PowerPoint presentation and asked the Council for feedback on a few items. Based on the feedback and recommendations from the Council, staff prepared a proposed ordinance for the Council to review. Based on the feedback from today's discussion, a final ordinance will be prepared and brought forward to Council for consideration at a later date. An amendment to the City Code of Ordinances would require a first and second reading with a public hearing. Currently, rental licenses are brought to City Council for consideration of approval when a rental license inspection passes. New rental license expiration dates are based on the City Council approval date, while license renewals date back to the last active license. Each license has a different expiration date and licenses are issued on a rolling calendar basis. To date, there are 551 active rental licenses. This number does not account for licenses that are expired, pending City Council approval, or are in other milestones. The 551 active rental licenses include: Type I - 3 year license: 338 Type II - 2 year license: 162 Type III - 1 year license: 38 Type IV - 6 month license: 13 The current proposed changes to the rental license program would impact the 338 Type I licenses, as they would lose one (1) year off their license in order to move to a two (2) year license program and would need to pay license application fees more frequently. The Type III (1-year) and Type IV (6-month) rental licenses would transition to a two (2) year license, which would result in less frequent rental license inspections and payment Page 2 of 45 of rental license application fees, and there would be no impact to the Type II (2-year) rental licenses. The anticipated net change in the number of inspections would increase by 210 licenses. For Type III (1-year) and Type IV (6-month) properties that are moved to the two (2) year rental license, staff anticipates an increase in the number of complaints throughout the license period and, during the renewal inspection, an increase in the overall number of property code violations. Historically, these rental license types have had difficulty maintaining and passing the rental license inspection and it is assumed an improved license period of two (2) years will make it more difficult for those properties to pass the rental license inspection. The following are proposed changes to the rental license ordinance as directed by the Council: 1. 12-901.1.a – License Required. Changes the language to reflect a two (2) year rental license. Eliminates the performance-based program requirements, and removes language requiring City Council approval of all rental licenses. 2. 12-901.b.1 – Removes the rental license exception for an owner who occupies the property for six months per calendar year because it is difficult to enforce and document the six-month occupancy requirement. 3. 12-901.1.b.2 – Added language stating that an owner who rents a room must use the dwelling unit as their primary residence. The owner must submit a notarized affidavit stating it is their primary residence. 4. 12-901.2 – License Term. This section is deleted since it no longer applies to the proposed ordinance. 5. 12-901.3 – New License. This section removes the tiered rental license program language and adds the two-year rental license language. 6. 12-901.4 – License Renewals. Removes language reflecting the tiered rental license program. 7. 12-901.5 – Failure to Meet License Category Requirements. This section is deleted. 8. 12-901.6 – Type IV Provisional License. This section is deleted. 9. 12-901.7 – License Category Criteria. This section is deleted. 10. 12-901.8.b – Inspection. The rental license inspection requirement language has been revised to state that a rental license will be issued prior to completing an inspection. The rental license inspection must then be completed within 90 days of issuing the rental license. 11. 12-901.8.d – Incomplete Applications or Process. Changes the language to state that a license is considered "incomplete" if the license process is not completed within 90 days after the rental license is issued. This reflects the requirement to pass the inspection 90 days after issuing the license. If the license process is not completed within 90 days, the rental license application is considered incomplete and will be canceled. The applicant would then have to re-apply. 12. 12-901.9 – Condition of License. This section is deleted. Fees, Administrative Page 3 of 45 Citations, utility costs, or other financial obligations to the city may be specially assessed and should not cause a delay in issuing a rental license. 13. 12-902.2 – License Fees, Delinquent Payments. Changes the late fee costs for property owners who fail to renew their rental license. Property owners receive renewal notices 120, 90, 60, and 30 days prior to the license expiration. In addition, the language was changed to allow a rental license to be transferred to a new owner. 14. 12-906 – License Inspection Required. Added additional language stating the purpose of the inspection and the city will provide reasonable notice to the owner regarding the date and time of the rental inspection. 15. 12-908 – Rental License Transfer. The language was changed to allow for rental licenses to be transferable. A license may be transferred if the rental license was issued within the last 6 months and the inspection has passed. 16. 12-910.3.e – Grounds for License Action. This section is deleted as it no longer applies. 17. 12-910.3.f — This section is deleted as it no longer applies. 18. 12-913 – Type IV Provisional Licenses. This section is deleted as it no longer applies. 19. 12-914 – Crime Free Housing Program. This section is deleted. Next Steps: Staff will bring the proposed ordinance to the Housing Commission for review at their regularly scheduled meeting on March 17, 2026. Ordinance changes require a first and second reading and a public hearing. Given the public hearing noticing requirements, the earliest staff could bring forward a first reading and public hearing would be at the April 13, 2026, City Council meeting. Budget Issues: None to consider at this time. Inclusive Community Engagement: Antiracist/Equity Policy Effect: Strategic Priorities and Values: ATTACHMENTS: 1. PowerPoint Presentation — Rental License Program Changes 2. Draft Ordinance Language — Licensing of Rental Units (Chapter 12) Page 4 of 45 Page 5 of 45 3/4/2026 1 Rental License Program – Ordinance Amendment City Council Meeting, March 9, 2026 Xiong Thao, Housing and Community Standards Manager Historical Background / Purpose •Staff met with Council at several work sessions to discuss changes to the rental license program. •During the work session meeting on January 12, 2026, staff received feedback on specific changes to the rental program. •The purpose of this work session is to go through the requested changes in the form of a proposed ordinance amendment before bringing forward an action to amend the rental license ordinance. 2 1 2 Page 6 of 45 3/4/2026 2 License Information •Currently, there are 551 Active licenses: •Type I (3-year) — 338 •Type II (2-year) — 162 •Type III (1- year) — 38 •Type IV (6-month) — 13 •Type I licenses would lose 1-year off their license and pay more frequently while Type III and IV license gain additional time on their license and pay less frequently. •Net Change:210 licenses would see an increase in the number of inspections. •Type III and IV licenses would potentially see an increase in complaints and property code violations during rental license inspections due to increased time between inspections. 3 Proposed Ordinance •Eliminates the performance based rental license program. Implements a rental license that is valid for two (2) years. •The rental license will be issued administratively by staff and will no longer go to City Council for approval. •Changes the language to issue the rental license prior to passing the rental license inspection. •Rental license inspection must pass within 90 days of issuing the rental license. •Changes the language in the ordinance to allow for a rental license transfer to occur within 6 months of issuing the license to the new owner. 4 3 4 Page 7 of 45 3/4/2026 3 Proposed Ordinance (Cont.) •Removes the 8-hour Crime Free Housing training requirement. •Removes the requirement for a Crime Prevention through Environmental Design (CPTED) inspection requirement. •Removes the requirement for the submission of an Action or Mitigation Plan. •Removes police calls for service in determining the license type. •Proposed amendment would keep Section 12-911, which allows for the City to enforce conduct on a property. The City would retain the ability to ask a property owner to act against tenants who continue to violate Section 12-911. 5 Proposed Ordinance (Cont.) •Changes the incomplete rental license language to reflect the 90-day inspection period. •Rental license renewals will still be sent 120, 90, 60, and 30 days prior to the license expiring. •The owner can renew anytime before the license expires and staff will schedule the inspection. 6 5 6 Page 8 of 45 3/4/2026 4 Next Steps •Staff plans to meet with the Housing Commission on March 17 to provide an overview of the changes to the rental license program. •At this time, staff has not met or presented the proposed amendments to rental property owners or tenant advocates. •Staff will prepare the ordinance and bring it to Council for consideration at a future City Council meeting. The April 13 City Council meeting is the earliest an ordinance could be presented given noticing requirements. •The ordinance amendment will require a 1 st and 2 nd reading with a public hearing. •If an ordinance amendment is adopted, the change would go into effect 30 days following newspaper publication of the ordinance language. 7 Questions? Are there additional changes that Council would like staff to update or bring forward for consideration? 8 7 8 Page 9 of 45 City of Brooklyn Center 12-1 City Ordinance BR291-16-1080393.v3 CHAPTER 12 – BUILDING MAINTENANCE AND OCCUPANCY ORDINANCE Section 12-900. PURPOSE. It is the purpose of this Chapter to assure that rental housing in the City is decent, safe and sanitary and is so operated and maintained as not to become a nuisance to the neighborhood or to become an influence that fosters blight and deterioration or creates a disincentive to reinvestment in the community. The operation of rental residential properties is a business enterprise that entails certain responsibilities. Operators are responsible to take such reasonable steps as are necessary to assure that the citizens of the City who occupy such units may pursue the quiet enjoyment of the normal activities of life in surroundings that are: safe, secure and sanitary; free from noise, nuisances or annoyances; free from unreasonable fears about safety of persons and security of property; and suitable for raising children. Section 12-901. LICENSING OF RENTAL UNITS. 1. License Required. a. No person shall operate a rental dwelling without first having obtained a license to do so from the City of Brooklyn Center. A license will be granted as a two-year license Type I, Type II, Type III, or Type IV Provisional based on criteria recommended by the City Manager. and approved by the City Council.. Any rental license received under this article shall commence upon the date of issuance and, unless revoked or suspended, shall remain valid until the next applicable renewal date. b. Operating without a License. A person who operates a rental dwelling after the rental license has expired is operating an unlicensed rental dwelling. Operating a rental dwelling without a rental license is a violation of this ordinance, and may be subject to administrative citations pursuant to Chapter 18-102 of the Brooklyn Center City Code.. c. License Transfer. Rental licenses may be transferred if the license is within 6- months of issuance and have passed the rental license inspection. The rental license may be transferred upon completion of a license transfer application and payment of the license transfer fee. a.d. Exceptions. No license shall be required under the following circumstances: 1) A single family dwelling or a dwelling unit in a duplex occupied by the building owner for a minimum of six months per calendar year. 2) Rented rooms within an owner-occupied dwelling unit who utilizes the unit as their primary residence. An owner must provide proof of residency by submitting a notarized affidavit to the City. 3) A residential property owned by a “snowbird” where the property is Formatted: Indent: Left: 1.5" Page 10 of 45 City of Brooklyn Center 12-2 City Ordinance rented to another person for aa maximum period of less than 120 consecutive days while the owner is residing out of the State of Minnesota. The owner must occupy the property during the remainder of the year. “Snowbird” is defined as: Those persons who leave their residential buildings on a temporary basis for vacation purposes or to reside elsewhere for a season and have the intent to return to their primary residence. 4) Unoccupied dwelling units that have been issued a Vacant Building Registration. 2. License Term. Licenses will be issued for a time period according to the license type as indicated in Diagram I. All licenses may be reviewed at any time after the beginning of the license term to determine whether the property continues to have the appropriate Type license. Diagram I Licensing Category Licensing Period Min. Inspection Frequency Crime Free Housing Plans Type I 3 year Min. 1 time in 3 years, upon request, or as needed as determined by City Phase I Recommended Type II 2 year Min. 1 time in 2 years, upon request, or as needed as determined by City Phase I Required Type III 1 year Min. 1 time per year, upon request, or as needed as determined by City Phase I, II Required Action Plan Required Type IV Provisional 6 months Min. every 6 months, upon request, or as needed as determined by City, or as otherwise specified by Mitigation Plan Phase I, II, and III Required Mitigation Plan Required 3. New Licenses. Properties that have legally not been required to have a rental license due to new construction may qualify for a Type II, Type III, or Type IV receive a two-year License. Properties that have changed from owner occupied to rental may qualify for a receive a Type II, Type III, or Type IV two-year License. Properties found operating without a valid rental license from the City or failing to meet City Code requirements or that have been the subject of enforcement actions such as criminal prosecution or civil penalties for violation of this Chapter, will only qualify for a Type III or Type IV License.only qualify for a one-year license. 4. License Renewals. All rental properties are subject to review and may shall be required to apply and qualify for a different license Type based on the level of compliancecomply with City Codes and applicable regulations. Page 11 of 45 City of Brooklyn Center 12-3 City Ordinance 5. Failure to Meet License Category Requirements. At any time during a license period, if a rental property does not meet or exceed the criteria established for the current license Type, the license may be brought forth to the City Council for consideration of license suspension, revocation, and/or license Type review. 6. Type IV Provisional Licenses. Rental properties under Type IV Provisional Licensing must meet the requirements set forth in Section 12-913. 7. License Category Criteria. License type will be determined on the basis of established criteria based on Police incidents and property Code and nuisance violations as recommended by the City Manager and approved by the City Council as City policy. A copy of the City policy shall be distributed to each licensee. a. Police Incidents. Frequency of police calls will be based on the average number of valid police calls per unit. Police incidences for purposes of determining licensing categories shall include disorderly activities and nuisances as defined in Section 12-911 and events categorized as Part I crimes in the Uniform Crime Reporting System including homicide, rape, robbery, aggravated assault, burglary, theft, auto theft, and arson. Calls will not be counted for purposes of determining licensing categories where the victim and suspect are “Family or household members” as defined in the Domestic Abuse Act, Minnesota Statutes, Section 518B.01, Subd. 2 (b) and where there is a report of “Domestic Abuse” as defined in the Domestic Abuse Act, Minnesota Statutes, Section 518B.01, Subd. 2 (a). b. Property Code and Nuisance Violations. Standards for property maintenance will be based on compliance with City and other applicable Codes as determined through inspections and investigations. 8. License Process and Renewal. a. Renewals. License renewals shall be filed at least 90 days prior to the license expiration date. Within two weeks of receipt of a complete application and of the license fee required by Section 12-902, the Compliance Official shall schedule an inspection. b. Inspection. No After an application for an initial license shall be has been submitted to the City CouncilCity Manager for approval, the property shall pass an inspection within 90 days of the rental license issuance. until the Compliance Official has determined that all life, health safety violations, or discrepancies have been corrected. In cases where a weather deferral for repairs has been granted by the Compliance Official, the license may be brought forward for consideration of granting a license conditioned on completing repairs. Failure to pass the inspection may result in license revocation, suspension, cancellation, issuance of an Administrative Page 12 of 45 City of Brooklyn Center 12-4 City Ordinance Citation, or a formal complaint. c. Transfer of Building Ownership. The new owner of a rental dwelling is required to obtain a rental permit from the City in order to continue renting the rental dwelling. When ownership of an affordable housing building is transferred, the new owner is required to obtain a new rental license for the property under this Section and comply with Section 12-912D. The new owner shall include in its application for a new license the affidavit of having provided notice to the tenants and, if required, having paid relocation assistance in accordance with Section 12-912D. The new owner shall not be eligible for a new rental license if it failed to provide the notice or failed to pay, if required, relocation benefits in accordance with Section 12-912D. d. Incomplete Applications or Process. If the license application is incomplete, or the applicant does not meet the requirements of the licensing process within 120 90 days of the submittal license approval date, the application will be canceled and the applicant must reapply and pay for a new license.. 9. Condition of License. Licensees with three or more units must be current on the payment of all utility fees, taxes, assessments, fines, penalties, or other financial claims due to the City on the licensed property and any other rental real property in the City owned by the license holder at all times. Licensees with less than three units must be current on the payment of all utility fees, taxes, assessments, fines, penalties, or other financial claims due to the City on the licensed property and any other rental real property in the City owned by the license holder prior to issuance or renewal of a license. In the event a suit has been commenced under Minnesota Statutes, Section 278.01-278.03, questioning the amount or validity of taxes, the City Council may on application waive strict compliance with this provision; no waiver may be granted, however, for taxes or any portion thereof that remain unpaid for a period exceeding one (1) year after becoming due. Section 12-902. LICENSE FEES. License fees, as set forth by City Council resolution, shall be due 90 days prior to the license expiration date; in the cases of new unlicensed dwellings, license fees shall be due at the time of application. 1. Residential Rental Conversion Fee. When a residential single-family home or single family attached property is converted to a rental property, the owner or applicant shall pay a conversion fee as established by City Council resolution. The rental conversion fee also applies to residential properties registered as vacant properties. 2. License Fees, Delinquent Payments. A one-time delinquency penalty of 2550% of the license fee for each day of operatingon without a valid license shall be charged operators of rental dwellings. A delinquency penalty of 50% of the license fee for late rental license renewals shall be charged operators of rental dwellings. Once Page 13 of 45 City of Brooklyn Center 12-5 City Ordinance issued, a license is nontransferable may be transferred pursuant to XXX and the licensee shall not be entitled to a refund of any license fee. Upon revocation or suspension or if the applicant withdraws an application, or in the case of an incomplete application or process, or if an application is canceled, the fee is nonrefundable. 3. Reinspection Fees. All reinspection fees are set by City Council resolution. If the reinspection is being performed as part of the licensing process, fees must be paid prior to the time of license issuance or renewal for the property, in the case of rental housing and at the time of recertification of occupancy for nonresidential properties. If a reinspection fee or any portion is not paid within 60 days after billing, or within 60 days after any appeal becomes final, the City Council may certify the unpaid cost against the property in accordance with the process set forth in Section 19-105 of this Code. 4. Transfer Fee. Section 12-903. OWNER OR AGENT TO APPLY. License application or renewal shall be made by the owner of rental units or the owner’s legally constituted agent. Application forms may be acquired from and subsequently filed with the Compliance Official. The applicant shall supply: 1. First, middle (if any), and last name, address, date of birth, telephone number and e-mail address of dwelling owner, owning partners if a partnership, corporate officers if a corporation. 2. Name, address, telephone number, and e-mail address of designated local agent, if any. 3. Name, address, and telephone number of vendee, if the dwelling is being sold through a contract for deed. 4. Legal address of the dwelling. 5. Number of dwelling units within the dwelling. 6. Description of procedure through which tenant inquiries and complaints are to be processed. 7. Status of utility fees, property taxes, and other assessments on the dwelling and other rental real property in the city owned by the applicant. 8. The number of tenants. 9. The legal name of the designated local agent. Formatted: No underline Page 14 of 45 City of Brooklyn Center 12-6 City Ordinance 10. At least one 24-hour property contact information for an available property owner, local agent, or other designated responsible agent. 11. Any other information as requested by the City. Every person holding an operating license shall give notice in writing to the Compliance Official within ten business days after any change of this information. Depending on the nature of changes, the City may require a new property inspection. Notice of transfer of ownership shall be as described in Section 12-908. Section 12-904. LOCAL AGENT REQUIRED. 1. Local Agent. No operating license shall be issued or renewed for a nonresident owner of rental dwelling units (one who does not reside in any of the following Minnesota counties: Hennepin, Ramsey, Anoka, Carver, Dakota, Scott, or Washington) unless such owner designates in writing to the Compliance Official the name of the owner’s local agent (one who does reside in any of the following Minnesota counties: Hennepin, Ramsey, Anoka, Carver, Dakota, Scott, or Washington) who is responsible for maintenance and upkeep and who is legally constituted and empowered to receive service of notice of violation of the provisions of the City Code of Ordinances, to receive orders and to institute remedial action to effect such orders and to accept all service or process pursuant to law. The Compliance Official shall be notified in writing of any change of resident agent. 2. Responsibility for Acts of Manager, Operator, or Local Agent. Licensees are responsible for the acts or omissions of their managers, operators, local agent, or other authorized representative. Section 12-905. CONFORMANCE TO LAWS. No operating license shall be issued or renewed unless the rental dwelling and its premises conform to the Code of Ordinances of Brooklyn Center and the laws of the State of Minnesota. Section 12-906. LICENSE INSPECTION REQUIRED. No operating license shall be issued or renewed unless the owner of rental units agrees in his application to permit inspections pursuant to Section 12-1001. Licensed rental dwellings are subject to the Compliance Official’s right to inspect the rental dwelling and dwelling units to determine whether they are in compliance with the code and state law. The Compliance Official will provide reasonable notice to the owner or operator of the date and time of the inspection. Section 12-907. POSTING OF LICENSE. Every licensee of a rental dwelling with more than four units shall conspicuously post the current license certificate in the main entryway or other conspicuous location. For rental dwellings of four or fewer units, the licensee must provide a copy of the license certificate to each tenant by attaching a copy to the tenant’s copy of the executed lease agreement. Page 15 of 45 City of Brooklyn Center 12-7 City Ordinance Section 12-908. Rental licenses may be transferred if the license is within 6-months of issuance and have passed the rental license inspection. The rental license may be transferred upon completion of a license transfer application and payment of the license transfer fee. LICENSE NOT TRANSFERABLE. No operating license shall be transferable to another person or to another rental dwelling. Every person holding an operating license shall give notice in writing to the Compliance Official within ten (10) business days after having legally transferred or otherwise disposed of the legal control of any licensed rental dwelling. Such notice shall include the name and address of the person succeeding to the ownership or control of such rental dwelling or dwellings. Section 12-909. OCCUPANCY REGISTER REQUIRED. 1. Every owner of a licensed rental dwelling shall keep, or cause to be kept, a current register of occupancy for each dwelling unit that provides the following information: a. Dwelling unit address. b. Number of bedrooms in dwelling unit and the maximum number of occupants. c. Legal names and date of birth of adult occupants and number of adults and children (under 18 years of age) currently occupying the dwelling units. d. Dates renters occupied and vacated dwelling units. e. A chronological list of complaints and requests for repair by dwelling unit occupants, which complaints and requests are related to the provisions of this Code of Ordinances. f. A similar chronological list of all corrections made in response to such requests and complaints. Such register shall be made available for viewing or copying by the Compliance Official at all reasonable times. 2. All nonresidential properties (commercial, industrial, and similar) shall keep, or cause to be kept, a current register of occupancy for each building that provides the following: a. Building address. b. List of all tenants occupying building. c. Nature of business conducted by each tenant in building. Page 16 of 45 City of Brooklyn Center 12-8 City Ordinance d. Contact person for each tenant. e. Gross floor area leased by each tenant. Such register shall be made available for viewing or copying by the Compliance Official at all reasonable times. Section 12-910. LICENSE SUSPENSION, REVOCATION, DENIAL AND NON- RENEWAL. 1. Applicability. Every license issued under the provisions of this Chapter is subject to suspension or revocation by the City Council. 2. Unoccupied or Vacated Rental Units. In the event that a license is suspended, revoked, or not renewed by the City Council, it shall be unlawful for the owner or the owner’s duly authorized agent to thereafter permit any new occupancies of vacant or thereafter vacated rental units until such time as a valid license may be restored by the City Council. 3. Grounds for License Action. The Council may revoke, suspend, or decline to renew any license issued under this Chapter upon any of the following grounds: a. false statements, misrepresentations, or fraudulent statements on any application or other information or report required by this Chapter to be given by the applicant or licensee. b. failure to pay any application fee, fine or penalty, reinspection fees, reinstatement fee, special assessments, real estate taxes, or other financial claims due to the City as required by this Chapter and City Council resolution. c. failure to continuously comply with any property maintenance, zoning, health, building, nuisance, or other City Codes; or failure to correct deficiencies noted in Compliance Notices in the time specified in the notice. d. failure to comply with the provisions of an approved mitigation plan or not submitting an action plan as required. e. failure to qualify for the type of license held or applied for. f. excessive police calls for service in accordance with criteria determined by the City Manager and approved by the City Council as City policy, based on the number and nature of the calls when, after owner notification, the owner has failed to supply an appropriate written action plan to reduce the police calls for service Page 17 of 45 City of Brooklyn Center 12-9 City Ordinance g. failure to actively pursue the eviction of tenants who have violated the provision of this Chapter or Crime Free Lease Addendum or have otherwise created a public nuisance in violation of City, state, or applicable laws. h. the failure to eliminate imminent health and life safety hazards as determined by the City, or its authorized representatives. i. conviction of any crime related to the business or entity licensed and failure to show by competent evidence the rehabilitation and ability to perform the duties of the business. j. the abandonment of the property by the property owner as determined by the inability to make contact with the owner or his/her manager or local agent due to inaccurate or invalid contact information. k. failure to operate or maintain the licensed premises in conformity with all applicable state and local laws and Ordinances. 4. License Action Sections. Revocation, suspension, and non-renewal may be brought under either this Section or Section 12-911, or both. Each section provides an independent basis on which to take a license action and only the procedures required of the particular Section being relied upon must be followed to pursue the action. 5. Notification, Hearing, and Decision Basis. a. Written Notice, Hearing. A decision to revoke, suspend, deny, or not renew a license shall be preceded by written notice to the applicant or licensee of the alleged grounds therefor and the applicant or licensee will be given an opportunity for a hearing before the City Council before final action to revoke, suspend, deny, or not renew a license. b. Decision Basis. The Council shall give due regard to the frequency and seriousness of violations, the ease with which such violations could have been cured or avoided and good faith efforts to comply and shall issue a decision to deny, not renew, suspend or revoke a license only upon written findings. 6. Affected Facility. The Council may suspend or revoke a license or not renew a license for part or all of a facility. 7. License Actions, Reapplication. a. Suspension. Licenses may be suspended for up to ninety (90) days and may, after the period of suspension, be reinstated subject to compliance with this Page 18 of 45 City of Brooklyn Center 12-10 City Ordinance Chapter and any conditions imposed by the City Council at the time of suspension. b. Revocation, Denial, Nonrenewal. Licenses that are revoked will not be reinstated until the owner has applied for and secured a new license and complied with all conditions imposed at the time of revocation. Upon a decision to revoke, deny or not renew a license, no approval of any application for a new license for the same facility will be effective until after the period of time specified in the Council’s written decision, which shall not exceed one year. The Council shall specify in its written decision the date when an application for a new license will be accepted for processing. A decision not to renew a license may take the form of a suspension or revocation. A decision to deny an initial application for a new facility will not take the form of a suspension or revocation unless false statements have been made by the applicant in connection with the application. A decision to deny an initial application shall state conditions of reapplication. c. Reinstatement Fees. All new applications must be accompanied by a reinstatement fee, as specified by Council resolution, in addition to all other fees required by this Chapter. 8. Written Decision, Compliance. A written decision to revoke, suspend, deny, or not renew a license or application shall specify the part or parts of the facility to which it applies. Thereafter, and until a license is reissued or reinstated, no rental units becoming vacant in such part or parts of the facility may be re-let or occupied. Revocation, suspension or non-renewal of a license shall not excuse the owner from compliance with all terms of state laws and Codes and this Code of Ordinances for as long as any units in the facility are occupied. Failure to comply with all terms of this Chapter during the term of revocation, suspension or non-renewal is a misdemeanor and grounds for extension of the term of such revocation or suspension or continuation of non-renewal, or for a decision not to reinstate the license, notwithstanding any limitations on the period of suspension, revocation or non-renewal specified in the City Council’s written decision or in paragraph 6 of this Section. 9. New Licenses Prohibited. A person who has a rental license revoked may not receive a rental license for another property within the City for a period of one year from the date of revocation. The person may continue to operate other currently licensed rental properties if the properties are maintained in compliance with City Codes and other applicable regulations. Section 12-911. CONDUCT ON LICENSED PREMISES. 1. Conduct, Disorderly Activities, Nuisances Defined. It shall be the responsibility of the licensee to see that persons occupying the licensed premises conduct themselves in such a manner as not to cause the premises to be disorderly. For purposes of this Page 19 of 45 City of Brooklyn Center 12-11 City Ordinance Chapter, disorderly activities are considered nuisances and defined as follows: a. Noise – cats/dogs City Code Section 1-110; horns/radios – City Code Sections 19-1201, 1202, and 1203 b. Violation of City Code Section 19-1121 (Unlawful Possession, Delivery, or Purchase) or violation of laws relating to the possession of controlled substances as defined in Minnesota Statutes, Section 152.01, Subdivision 4, and drug paraphernalia as defined in Minnesota Statutes, Section 152.092. c. Public disturbance – City Code Section 19-202. d. The unlawful sale of intoxicating liquor or 3.2 percent malt liquor. e. Violation of laws relating to gambling. f. Violation of laws relating to prostitution as defined in Minnesota Statutes, Section 609.321, Subdivision 9, or acts relating to prostitution. g. Unlawful use or possession of a weapon. Violation of Minnesota Statutes, Sections 609.66, Subdivision 1a; 609.67; 609.02, Subdivision 6; or 624.713; and City Code Section 19-402. h. Loud parties/persons – City Code Section 19-1201. i. Fights – City Code Section 19-203. j. Allowing curfew/status offenses/underage drinking – City Code Sections 19-301 and 19-304. k. Disorderly conduct (Minnesota Statutes, Section 609.72). l. Property damage – City Code Section 19-211. m. Assaults 5th degree non-domestic – City Code Section 19-204. n. Interference with a peace officer (Minnesota Statutes, Section 609.50). o. Unlawful assembly (Minnesota Statutes, Section 609.705) – City Code Section 19-1105. p. Presence at unlawful assembly (Minnesota Statutes, Section 609.175). q. Terrorist threats (Minnesota Statutes, Section 609.713). r. Loitering – City Code Section 19-201. Page 20 of 45 City of Brooklyn Center 12-12 City Ordinance 2. Violations, Actions. Upon determination by the City Manager or the Manager’s authorized designee that a licensed premises was used in a disorderly manner, as described in paragraph 1, the City Manager shall take the following actions: a. For a first instance of disorderly use of licensed premise a notice shall be provided to the licensee of the violation directing the licensee to take steps to prevent further violations. b. If a second instance of disorderly use of the licensed premises occurs within a twelve (12) month time period for the same tenancy, the City Manager or the Manager’s authorized designee shall notify the licensee of the violation and require the licensee to submit a written report of the actions taken, and proposed actions to be taken by the licensee to prevent further disorderly use of the premises. The licensee shall submit a written report to the City Manager or the Manager’s authorized designee within five (5) days of receipt of the notice of disorderly use of the premises and shall detail all actions taken by the licensee in response to all notices of disorderly use of the premises. c. If a third instance of disorderly use of the licensed premises occurs within a twelve (12) month time period from the first disorderly violation for the same tenancy, the rental dwelling license for the premises may be denied, revoked, suspended, or not renewed. An action to deny, revoke, suspend, or not renew a license under this Section shall be initiated by the City Manager or the Manager’s authorized designee who shall give the licensee written notice of a hearing before the City Council to consider such denial, revocation suspension, or nonrenewal. The written notice shall specify all violations of this Section, and shall state the date, time, place, and purpose of the hearing. 3. Hearing. The hearing shall be held no less than ten (10) days and no more than forty-five (45) days after giving such notice. Following the hearing, the Council may deny, revoke, suspend, or decline to renew the license for all or any part or parts of the licensed premises, or may grant a license upon such terms and conditions as it deems necessary to accomplish the purposes of this Section. 4. Eviction Actions. No adverse license action shall be imposed where the instance of disorderly use of the licensed premises occurred during the pendency of eviction proceedings (unlawful detainer) or within thirty (30) days of notice given by the licensee to a tenant to vacate the premises where the disorderly use was related to conduct by that tenant or by other occupants or guests of the tenant's unit. Eviction Formatted: Indent: Left: 0.5", Hanging: 0.5" Formatted: Indent: Left: 0.5" Formatted: Indent: Left: 0.5", Hanging: 0.5" Formatted: Indent: Left: 0.5", Hanging: 0.5" Page 21 of 45 City of Brooklyn Center 12-13 City Ordinance proceedings shall not be a bar to adverse license action, however, unless they are diligently pursued by the licensee. Further, an action to deny, revoke, suspend, or not renew a license based upon violations of this Section may be postponed or discontinued at any time if it appears that the licensee has taken appropriate measures which will prevent further instances of disorderly use. 5. Determining Disorderly Conduct. A determination that the licensed premises have been used in a disorderly manner as described in paragraph 1 shall be made upon substantial evidence to support such a determination. It shall not be necessary that criminal charges be brought in order to support a determination of disorderly use, nor shall the fact of dismissal or acquittal of such a criminal charge operate as a bar to adverse license action under this Section. 6. Notices. All notices given by the City under this Section shall be personally served on the licensee, sent by First Class mail to the licensee's last known address or, if neither method of service effects notice, by posting on a conspicuous place on the licensed premises. 7. Enforcement. Enforcement actions provided in this Section shall not be exclusive, and the City Council may take any action with respect to a licensee, a tenant, guests, or the licensed premises as is authorized by this Code or state law. Section 12-912A. NO RETALIATION. No licensee shall evict, threaten to evict, or take any other punitive action against any tenant by reason of good faith calls made by such tenant to law enforcement agencies relating to criminal activity, suspected criminal activity, suspicious occurrences, or public safety concerns. This Section shall not prohibit the eviction of tenants from a dwelling unit for unlawful conduct of a tenant or invitee or violation of any rules, regulations, or lease terms other than a prohibition against contacting law enforcement agencies. [PROVISIONS REMOVED FOR EASE OF READING] Section 12-913. TYPE IV PROVISIONAL LICENSES. 1. Eligibility. Rental properties that meet the provisional licensing criteria as described in Section 12-901 are eligible only for provisional licenses. 2. Monthly Report. The City will provide by mail to each licensee a monthly report of any police and fire calls and incidents and applicable property Code violations as described in Section 12-901. 3. Mitigation Plan. The applicant for a provisional license must submit for Compliance Official review and approval a mitigation plan for the license period. The mitigation plan shall describe steps proposed by the applicant to reduce the number of police and fire calls and/or the property Code issues described in Section 12-901 and 12-911 to a level that qualifies for a Type I, II, or III license. The mitigation plan may include such steps as changes in tenant screening procedures, Formatted: Indent: Left: 0.5", Hanging: 0.5" Formatted: Indent: Left: 0.5", Hanging: 0.5" Page 22 of 45 City of Brooklyn Center 12-14 City Ordinance changes in lease terms, security measures, rules and regulations for tenant conduct, security personnel, and time frame to implement all phases of the Crime Free Housing Program. The Compliance Official may require modifications to the proposed mitigation plan to ensure if effectively addresses the issues that resulted in the applicant not being eligible for a different type of license. An applicant may appeal the Compliance Official’s decision regarding the mitigation plan by filing a written appeal within 10 days of the date of the decision. The appeal must state the reasons for the appeal, the alleged error, and the relief being sought from the appeal. 4. Council Consideration. The Council shall act on whether to approve the application. Approval of the license shall be conditioned on compliance with the mitigation plan as approved by the Compliance Official. If the applicant filed a timely appeal of the Compliance Official’s decision regarding the mitigation plan, the Council shall hear the appeal and may uphold, overturn, or amend the Compliance Official’s decision. 5. Compliance with Mitigation Plan. The licensee shall comply with the mitigation plan as approved or as modified by the Council as a result of an appeal. Failure to implement and comply with the mitigation plan shall constitute sufficient grounds for a license action under Section 12-910. Section 12-914. CRIME FREE HOUSING PROGRAM. For the purpose of this Chapter, the Crime Free Housing Program shall mean the nationally recognized program, unless otherwise indicated. The phases of the program include, but are not limited to, the conditions set forth below. 1. Phase I. For license categories other than Type I, an owner, manager, or local agent responsible for the operation of the rental property must complete the Phase I training of the Crime Free Housing Program or a similar course approved by the City Manager. Certification as a rental property manager may also satisfy this requirement. Phase I includes the following: a. Attend an eight-hour crime-free housing course presented by police, fire, public housing and others. b. Use a written lease including the Minnesota Crime Free Housing Lease Addendum. c. Check the criminal background of all prospective tenants and, upon request, provide a copy of Third Party Background Check procedures for Tenants. d. Actively pursue the eviction of tenants who violate the terms of the lease and/or the Crime Free Lease Addendum. 2. Phase II. Includes Phase I plus the following: a. Complete a Security Assessment and complete the security improvements Page 23 of 45 City of Brooklyn Center 12-15 City Ordinance recommended. This phase will certify that the rental property has met the security requirements for the tenant’s safety. 3. Phase III. Includes Phases I and II plus the following: a. For properties with more than four units, conduct resident training annually for the residents where crime watch and crime prevention techniques are discussed. b. For properties with more than four units, hold regular resident meetings. c. For a property that has received consecutive Type IV rental licenses, the applicant, owner, or local agent is required to schedule and attend an inspection consultation at the property. Page 24 of 45 1 Ma r c h 9 t h , 2 0 2 6 Br o o k l y n C e n t e r W a t e r M e t e r s U p d a t e Pa g e 2 5 o f 4 5 Pr e s e n t a t i o n R o a d m a p • Wa t e r M e t e r C o n t e x t • Wa t e r M e t e r s i n B r o o k l y n C e n t e r a n d C u r r e n t S t a t u s • 10 Y e a r R e p l a c e m e n t P l a n • Ye a r 1 : R e p l a c e m e n t P l a n • Po l i c y D e c i s i o n s f o r C o u n c i l 2 Pa g e 2 6 o f 4 5 Wa t e r M e t e r C o n t e x t 3 • A w a t e r m e t e r me a s u r e s h o w m u c h wa t e r f l o w s i n t o a bu i l d i n g s o t h e u t i l i t y ca n b i l l f o r u s a g e • Ci t y : ow n s t h e wa t e r m a i n a n d w a t e r me t e r • Pr o p e r t y o w n e r : ow n s th e w a t e r s e r v i c e l i n e an d a l l i n t e r n a l pl u m b i n g Pa g e 2 7 o f 4 5 4 Wa t e r M e t e r s i n B r o o k l y n C e n t e r • Wa t e r m e t e r s a r e a j o i n t re s p o n s i b i l i t y b e t w e e n P u b l i c Wo r k s a n d F i n a n c e D e p a r t m e n t s • Fi n a n c e m a n a g e s u t i l i t y b i l l i n g • Ma i n t a i n i n g w a t e r m e t e r d a t a : b i l l s , us a g e , e t c . • Cu s t o m e r s e r v i c e : S c h e d u l i n g re p l a c e m e n t s • Pu b l i c W o r k s in s t a l l s an d ma i n t a i n s me t e r s Pa g e 2 8 o f 4 5 5 Wa t e r M e t e r s i n B r o o k l y n C e n t e r • We u s e N e p t u n e W a t e r Me t e r s • 9, 0 1 3 t o t a l w a t e r c o n n e c t i o n s • Re s i d e n t i a l wa t e r m e t e r s : ~ 1 5 -20 ye a r li f e s p a n • La r g e i n d u s t r i a l w a t e r m e t e r s : ~1 0 -15 y e a r li f e s p a n • La s t m a j o r c h a n g e o u t s w e r e i n 20 1 7 a n d 2 0 0 9 • Lo n g s t a n d i n g C I P p r o j e c t i n 2 0 2 8 fo r a m a j o r c h a n g e ou t Pa g e 2 9 o f 4 5 6 Wa t e r M e t e r A g e D i s t r i b u t i o n Pa g e 3 0 o f 4 5 7 Cu r r e n t B C W a t e r M e t e r S t a t u s • Me t e r s d o n ’ t f a i l a l l a t on c e • Ac c u r a c y a n d a u t o m a t e d r e a d s t y p i c a l l y d e c l i n e o v e r t i m e b e f o r e a me t e r g i v e s a n y i n d i c a t i o n t h a t s o m e t h i n g i s wr o n g • Al l m e t e r s b e c o m e l e s s s e n s i t i v e o v e r t i m e • Th i s i m p a c t s r e v e n u e co l l e c t i o n • It is n o r m a l t o s e e a s t e a d y s h a r e o f m e t e r s t h a t n e e d tr o u b l e s h o o t i n g , r e p a i r , o r r e p l a c e m e n t . • St a f f e s t i m a t e 1 8 . 5 % o f m e t e r s o r 1 , 6 7 3 m e t e r s a r e cu r r e n t l y i n n e e d o f a t t e n t i o n . • 9, 0 1 3 t o t a l w a t e r c o n n e c t i o n s • Be i n g fl a g g e d d o e s n o t m e a n t h e y a r e b r o k e n ; i t m e a n s a fi e l d c h e c k is n e e d e d t o d e t e r m i n e w h y t h e r e a d i n g i s b e i n g i n t e r r u p t e d Pa g e 3 1 o f 4 5 8 Wa t e r M e t e r R e v e n u e I m p l i c a t i o n s • On c e a m e t e r i s f l a g g e d , t h e b i l l i n g o n t h e ac c o u n t ge t s pu t in t o o n e o f t w o b u c k e t s • Mi n i m u m c h a r g e • Hi s t o r i c a l a v e r a g e • Al l f l a g g e d m e t e r s a r e s t i l l c h a r g e d q u a r t e r l y • Of t h e 1 , 6 7 3 m e t e r s t h a t w e r e f l a g g e d a s n e e d i n g a t t e n t i o n : • 78 2 ( 4 7 % ) a r e b i l l e d a t t h e s e t m i n i m u m ( $ 3 5 . 6 1 p e r q u a r t e r ) • M e t e r s th a t a r e r e a d i n g , b u t n o t r e g i s t e r i n g a n y w a t e r f l o w • 89 1 ( 5 3 % ) a r e b i l l e d b a s e d o n p a s t a c c o u n t h i s t o r i c a l av e r a g e • M e t e r s th a t a r e no t re a d i n g Pa g e 3 2 o f 4 5 9 Wa t e r M e t e r R e v e n u e I m p l i c a t i o n s • No g o o d w a y t o e s t i m a t e r e v e n u e l o s s f r o m a c c o u n t s b i l l i n g a t hi s t o r i c a l a v e r a g e • ~$ 3 1 8 , 0 0 0 o f l o s t r e v e n u e p e r y e a r f r o m a c c o u n t s b i l l i n g a t t h e se t m i n i m u m • As s u m e s 1 8 , 0 0 0 g a l l o n s o f w a t e r u s a g e p e r q u a r t e r • ~6. 4 % o f t h e C i t y ’ s a n n u a l w a t e r u s e r r e v e n u e • Wi l l a d d r e s s i n g t h i s r e v e n u e s h o r t f a l l i n 2 0 2 6 s i g n i f i c a n t l y b r i n g do w n w a t e r u t i l i t y r a t e s i n 2 0 2 7 a n d 2 0 2 8 ? • Ro u g h a n a l y s i s s h o w s t h e w a t e r u t i l i t y f u n d i s s t i l l n e g a t i v e e v e n a f t e r in j e c t i n g t h i s r e v e n u e i n t o 2 0 2 6 • Ag g r e s s i v e i n c r e a s e s i n t h e s h o r t t e r m i s s t i l l w a r r a n t e d Pa g e 3 3 o f 4 5 10 Pa g e 3 4 o f 4 5 11 20 0 9 M e t e r s Pa g e 3 5 o f 4 5 12 20 1 7 M e t e r s Pa g e 3 6 o f 4 5 • Av o i d s a f u t u r e r e p l a c e m e n t c l i f f a n d c r e a t e s a s t e a d y s t a t e m o v i n g f o r w a r d • Re d u c e s t h e n u m b e r o f m e t e r s t h a t a r e e x p e c t e d t o f a i l i n a n y g i v e n y e a r • Ke e p s t h e p r o g r a m w i t h i n c u r r e n t b u d g e t ca p a c i t y • Ke e p s sp e n d i n g st e a d y • Ke e p s w o r k l o a d p r e d i c t a b l e • En s u r e s wa t e r m e t e r c h a n g e o u t in s t i t u t i o n a l kn o w l e d g e i s k e p t c u r r e n t • Re v e n u e p r o t e c t i o n p r i o r i t y : • Al l m e t e r s bi l l i n g a t t h e m i n i m u m r a t e w i l l b e c o m p l e t e d Y e a r 1 • Pr i o r i t i z i n g l a r g e c o m m e r c i a l / i n d u s t r i a l m e t e r s • Pl a n w i l l b e i t e r a t i v e b a s e d o n u t i l i t y b i l l i n g d a t a 13 10 Y e a r R e p l a c e m e n t P l a n Pa g e 3 7 o f 4 5 • A p r o j e c t o f t h i s s i z e a n d s c o p e m u s t b e c o n s u l t e d o u t • Pu b l i c W o r k s d o e s n o t h a v e e n o u g h s t a f f t o c h a n g e o u t t h i s ma n y w a t e r m e t e r s a n d c o n t i n u e w i t h d a y -to -da y o p e r a t i o n s • Fe r g u s o n , o u r m e t e r v e n d o r , i s t h e l e a d c o n s u l t a n t • Su b -co n s u l t wi t h RM R Se r v i c e s • RM R w i l l r u n c u s t o m e r i n t e r a c t i o n s • Se n d l e t t e r s • Se t u p a p p o i n t m e n t s • Se n d a R M R s t a f f m e m b e r t o c h a n g e o u t t h e m e t e r • Cu s t o m e r s d o n o t p a y an ad d i t i o n a l i n d i v i d u a l f e e f o r h a v i n g th e i r m e t e r c h a n g e d o u t 14 Ye a r 1 : 2 0 2 6 R e p l a c e m e n t P l a n Pa g e 3 8 o f 4 5 • Ye a r 1 P r o j e c t T i m e l i n e • 1-2 m o n t h s f o r c u s t o m e r d a t a e n t r y a n d 1 st no t i c e p r e p • 3-6 m o n t h s f o r i n s t a l l a t i o n s • To t a l P r o j e c t C o s t i n 2 0 2 6 i s $ 5 1 6 , 6 1 8 • $3 9 5 , 9 2 0 f o r m e t e r s a n d r a d i o s • $1 2 0 , 6 9 8 f o r i n s t a l l a t i o n a n d c o n s u l t i n g 15 Ye a r 1 : 2 0 2 6 R e p l a c e m e n t P l a n Pa g e 3 9 o f 4 5 • Le t t e r 1 : Cu s t o m e r i s n o t i f i e d a n d a s k e d t o s c h e d u l e a n a p p o i n t m e n t • Re p l a c e m e n t v i s i t : Ty p i c a l l y r e p l a c e s b o t h t h e i n d o o r m e t e r a n d t h e ou t s i d e r a d i o / e n d p o i n t • So m e s e t u p s r e q u i r e r u n n i n g w i r e t o a n o u t s i d e m o u n t l o c a t i o n • 20 0 9 -er a m e t e r s t h a t d o n ’ t h a v e a r a d i o w i l l r e c e i v e o n e a s p a r t o f t h e u p g r a d e • Le t t e r 2 : Se n t t w o w e e k s a f t e r L e t t e r 1 • Le t t e r 3 : Se n t t w o w e e k s a f t e r L e t t e r 2 • Le t t e r 4 + f i e l d n o t i c e : Se n t t w o w e e k s a f t e r L e t t e r 3 a n d i n c l u d e s : • Ha n d d e l i v e r y • Do o r t a g a n d 2 4 h r w a r n i n g th a t w a t e r s e r v i c e w i l l b e s h u t o f f • Co u n c i l p o l i c y d i s c u s s i o n • Ya r d / c u r b s t o p f l a g p l a c e d 16 Pr o p e r t y O w n e r N o t i f i c a t i o n P l a n Pa g e 4 0 o f 4 5 1. En f o r c e m e n t b a c k s t o p : Do e s C o u n c i l s u p p o r t u s i n g w a t e r sh u t o f f a s t h e e n f o r c e m e n t b a c k s t o p w h e n a cu s t o m e r do e s no t pr o v i d e a c c e s s f o r a r e q u i r e d m e t e r r e p l a c e m e n t ? 2. Sh u t -of f v a l v e f a i l u r e s d u r i n g c h a n g e -ou t s : Sh o u l d t h e C i t y p a y fo r p l u m b e r s e r v i c e s t o r e p a i r / r e p l a c e b r o k e n v a l v e s , s o a ch a n g e -ou t c a n p r o c e e d ? 17 Po l i c y D e c i s i o n s f o r C o u n c i l Pa g e 4 1 o f 4 5 • If t h e r e i s s t i l l n o r e s p o n s e a f t e r t h e f i n a l n o t i c e : • Th e C i t y h a s t h e a u t h o r i t y t o s h u t o f f w a t e r s e r v i c e u n t i l t h e ac c o u n t h o l d e r sc h e d u l e s a me t e r c h a n g e -ou t • Wh a t h a p p e n s w h e n w a t e r i s s h u t o f f ? • Wi t h o u t r u n n i n g w a t e r , a d w e l l i n g m a y b e c o n s i d e r e d u n i n h a b i t a b l e u n d e r c o m m o n he a l t h / s a f e t y s t a n d a r d s • If t h e n o n r e s p o n s i v e p r o p e r t y i s a n a p a r t m e n t , h o t e l , o r c o m m e r c i a l b u i l d i n g , P u b l i c W o r k s st a f f w i l l c o o r d i n a t e w i t h t h e F i r e D e p a r t m e n t , b e f o r e s h u t t i n g t h e w a t e r o f f , s i n c e t h e s e bu i l d i n g s a r e a c c e s s e d a t l e a s t e v e r y t w o y e a r s f o r f i r e i n s p e c t i o n s . • Cu s t o m e r m u s t c a l l R M R t o s c h e d u l e a m e t e r c h a n g e -ou t • RM R p r i o r i t i z e s s c h e d u l i n g t h e s e s h u t o f f c a s e s t o m i n i m i z e t i m e w i t h o u t wa t e r • Cu s t o m e r mu s t pa y wa t e r re s t o r a t i o n fe e s • $3 1 M -F, 7 : 3 0 a – 3: 0 0 p m • $8 3 af t e r ho u r s , w e e k e n d s , a n d h o l i d a y s • Re n t a l pr o p e r t y co n s i d e r a t i o n s • An y o n e o v e r t h e a g e o f 1 8 c a n s c h e d u l e a m e t e r r e p l a c e m e n t • Se n d i n g no t i c e s t o t h e p r o p e r t y a d d r e s s an d th e p r o p e r t y o w n e r a d d r e s s 18 1. W a t e r s h u t o f f s a s a n enf o r c e m e n t ba c k s t o p ? Pa g e 4 2 o f 4 5 19 2. Sh u t -of f v a l v e f a i l u r e s d u r i n g c h a n g e -ou t s ? Pa g e 4 3 o f 4 5 20 2. Sh u t -of f v a l v e f a i l u r e s d u r i n g c h a n g e -ou t s ? • Sh o u l d t h e C i t y p a y f o r p l u m b e r se r v i c e s t o r e p a i r / r e p l a c e b r o k e n va l v e s , s o a c h a n g e -ou t c a n p r o c e e d ? • Va l v e i s o w n e d b y t h e p r o p e r t y o w n e r • Th e r e i s a r i s k a v a l v e b r e a k s w h e n i t ’ s tu r n e d • No t co m m o n , b u t d o e s h a p p e n • St a f f r e c o m m e n d a t i o n : • If t h e v a l v e g e t s s t u c k i n t h e OF F po s i t i o n , C i t y s t a f f w i l l s c h e d u l e a pl u m b e r t o f i x t h e v a l v e i m m e d i a t e l y . • Ci t y w o u l d p a y f o r t h e c o s t • ~$ 6 0 0 p e r b r o k e n v a l v e Pa g e 4 4 o f 4 5 21 Ne x t S t e p s • Co m e b a c k t o C i t y C o u n c i l w i t h a r e s o l u t i o n do c u m e n t i n g d e c i s i o n m a k i n g • Co n t i n u e t o w o r k t h r o u g h d a t a p r o c e s s e s w i t h LO G I S a n d F e r g u s o n • Fi n a l i z e n o t i c e l e t t e r s a n d n o t i c i n g pr o c e s s • Be g i n se n d i n g wa t e r m e t e r ch a n g e o u t n o t i c e s Pa g e 4 5 o f 4 5